Conflict in the workplace can be challenging and uncomfortable for many people. It can create a tense or hostile environment, cause stress and anxiety, and affect job satisfaction and productivity. Conflict may make some people feel angry, frustrated, or overwhelmed, while others may feel anxious or avoidant.
It’s important to recognise that conflict is a natural and inevitable part of any workplace and doesn’t necessarily have to be negative. Conflict can lead to positive outcomes, such as increased collaboration, creativity, and innovation, when managed effectively.
However, it’s essential to address conflict constructively and proactively, using communication, negotiation, and problem-solving skills to find a mutually acceptable solution.
Here are five tips on how to defuse workplace conflict:
But you don’t have to be an expert – let us support you! Our Conflict Negotiation Workshop, aims to motivate and provide individuals and teams with the tools they require to thrive.
Or book a free discovery call to find out how we can best support you and your team.